NorthStar EMS Employee SMS Messaging Privacy Policy

Effective Date: August 16, 2026

NorthStar EMS respects the privacy of our employees and is committed to protecting personal information collected and used through our employee text messaging program.

Information We Collect

When an employee participates in our SMS/text messaging program, NorthStar EMS may collect:

Employee name
Mobile telephone number
Employment-related contact information
SMS messaging consent or opt-in information
Records of messages sent and received
Information voluntarily provided by the employee in response to a text message

How We Use This Information

Information collected through our SMS messaging program is used solely for legitimate business and employment-related communications.

These communications may include:

Work schedules and schedule changes
Shift notifications
Operational announcements
Company notices and reminders
Training information
Emergency or time-sensitive notifications
Other employment-related communications

Employee mobile phone numbers and messaging information will not be used for unrelated advertising or marketing purposes.

Sharing of Information

NorthStar EMS does not sell, rent, share, or otherwise provide employee mobile phone numbers, SMS opt-in information, or messaging consent information to third parties or affiliates for marketing or promotional purposes.

Information may be processed by service providers that assist NorthStar EMS in operating its communications systems, including telecommunications and messaging service providers, solely as necessary to provide those services on our behalf.

These service providers are not authorized to use employee information for their own marketing or promotional purposes.

SMS Consent

Consent to receive SMS messages applies only to communications from NorthStar EMS.

SMS consent, mobile telephone numbers, and opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes.

Opting Out

Employees may stop receiving applicable SMS communications by replying STOP to a text message.

Employees may reply HELP for assistance or contact NorthStar EMS at:

Email: agent@northstar-ems.us
Phone: 205-345-0911

Message frequency may vary. Message and data rates may apply.

Data Security

NorthStar EMS takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Data Retention

NorthStar EMS retains employee messaging information only for as long as reasonably necessary for legitimate business, employment, recordkeeping, legal, or compliance purposes.

Changes to This Privacy Policy

NorthStar EMS may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

Questions regarding this Privacy Policy or the NorthStar EMS employee SMS messaging program may be directed to:

NorthStar EMS
Phone: 205-345-0911
Email: agent@northstar-ems.us