NorthStar EMS SMS Messaging Terms of Service

Program Name: NorthStar EMS Employee Messaging Program

Effective Date: August 16, 2026

These Terms of Service apply to the NorthStar EMS Employee Messaging Program.

1. Program Description

The NorthStar EMS Employee Messaging Program provides employees with SMS/text messages related to their employment and NorthStar EMS operations.

Messages may include:

Work schedules and schedule changes
Open shift and staffing notifications
Operational announcements
Company notices and reminders
Training information and reminders
Emergency or time-sensitive notifications
Weather or operational alerts
Other employment-related communications

This messaging program is intended for legitimate NorthStar EMS business and employee communications and is not intended for third-party advertising or promotional marketing.

2. Message Frequency

Message frequency varies based on operational and employment-related needs.

Employees may receive multiple messages when necessary for scheduling, emergency notifications, operational changes, or other time-sensitive matters.

3. Opt-Out Instructions

You can cancel the SMS messaging service at any time by replying STOP to a NorthStar EMS text message. After you send STOP, you will receive a confirmation message indicating that you have been unsubscribed. After your opt-out request has been processed, you will no longer receive messages through this SMS program.

If you wish to receive SMS messages again after opting out, you may re-enroll in the NorthStar EMS Employee Messaging Program through the applicable enrollment or consent process.

Opting out of the SMS program does not prevent NorthStar EMS from communicating employment-related information through other appropriate communication methods.

4. Help and Customer Support

If you experience problems with the messaging program, reply HELP for assistance.

You may also contact NorthStar EMS directly:

Email: agent@northstar-ems.us
Phone: 205-345-0911

5. Wireless Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of SMS messages is subject to effective transmission by your wireless service provider and is outside the complete control of NorthStar EMS.

6. Message and Data Rates

Message and data rates may apply to messages sent to you by NorthStar EMS and messages you send to NorthStar EMS.

If you have questions regarding your text messaging or data plan, please contact your wireless service provider.

7. Privacy

NorthStar EMS respects the privacy of employees participating in the SMS messaging program.

Mobile telephone numbers, SMS opt-in information, and messaging consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

For additional information regarding how NorthStar EMS collects, uses, protects, and retains information associated with the SMS messaging program, please review our:

NorthStar EMS Employee SMS Messaging Privacy Policy:
[INSERT DIRECT LINK TO PRIVACY POLICY]

8. Changes to These Terms

NorthStar EMS may update these SMS Messaging Terms of Service periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Information

Questions regarding the NorthStar EMS Employee Messaging Program or these Terms of Service may be directed to:

NorthStar EMS
Email: agent@northstar-ems.us
Phone: 205-345-0911